Refund & Return Policy
Refund & Return Policy
Last updated: August 2026
At SHARZA FASHION, we take great pride in the quality of our products. If you are not completely satisfied with your purchase, we are here to help.
Returns
You may return unused items in their original packaging within 7 days of delivery. Items must be unworn, undamaged, and in their original condition with all tags attached.
Non-Returnable Items
- Items purchased on sale or with a discount code
- Items showing signs of wear or damage caused by the customer
- Items without original packaging or tags
Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 7–10 business days.
Exchanges
We replace items only if they are defective or damaged on arrival. To request an exchange, email us at support@sharzafashion.com within 48 hours of delivery with photo evidence.
Shipping Costs for Returns
Return shipping costs are the responsibility of the customer unless the item received was defective or incorrect.
Contact Us
For return requests or queries, contact us at support@sharzafashion.com. We respond within 24 hours.